Dawn Waqalevu

Home Manager

I am delighted to have taken over as home manager at Catchpole which has a really dedicated and caring team. I have brought more than 30 years of experience in social care into my current role, having worked in a variety of settings, including the NHS, social services and the voluntary sector, as well as the private sector. This has enabled me to develop knowledge and experience across all areas to a high level. We want to be known for delivering the highest standard of person-centred care, empowering residents and promoting independence to support physical and mental wellbeing.

Pauline Sparkes

Head Housekeeper

I have worked at Catchpole Court for that last 3.5 years I started as a carer and then took the opportunity to become the Head House Keeper. I enjoy my work. The residents make the home and I enjoy the conversation I have with the residents and families. Some residents help with my tasks and pick up a duster and clean with me. Catchpole court has a family feeling and the team is great. It’s a lovely friendly environment and we all look after our residents first. In my spare time I enjoy seeing my grandchildren.

Suzanne Hamilton

Operations manager

I began my career in care in 1995 as a care worker and quickly discovered my passion for supporting others. Through dedication and experience across a range of roles, I progressed to Manager in 1999, Area Manager in 2008, and Operations Director in 2018. In 2026, I joined Kingsley Healthcare in my current role. With over 26 years in the sector, I have worked across care homes, domiciliary care, extra care, and assisted living, supporting adults from 18+. I am passionate about working with older people and believe in delivering the highest standards of person-centred care. I value strong teams, staff development, and ensuring both residents’ and staff voices are at the heart of daily practice.

Wendy Mott

Regional Service Quality Manager

I have over 35 years of experience in the health and care sector, with the past two years dedicated to a quality role within elderly care. I am committed to ensuring that we provide the highest quality support to those under our care. Kingsley fosters a genuine family atmosphere, where everyone is friendly and supportive, all working towards a common goal. In my leisure time I enjoy gardening and walking and continue to discover hidden gems in the Norfolk and Suffolk counties.