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Care Coordinator - Home care

Kingsley Homecare (Lowestoft Area), Lowestoft, Suffolk

£29,000 per year
Closing date:
  • £500 Welcome bonus
  • Bonuses as the branch hours increase
Care and Support

We are a caring and compassionate, family-owned domiciliary care company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.

Kingsley Home Care Services is a unique person-centred service that supports clients, allowing them to maintain their chosen lifestyle from the comfort of their own home. Backed by a successful care home business, we have a strong philanthropic approach to care which resonates in all we do. We offer a unique service of tailored care visits from 1 hour to full-time live-in support.

As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.

We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

About the company

Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the eighth year running! - among the top 20 large UK care home groups ( for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment.

We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.

We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.

About the role

We are looking for a dedicated individual who can work collaboratively as part of a team to uphold the personal care of our service users, while always respecting their dignity and encouraging independence.

Your role will involve ensuring the delivery of care services to a consistently high standard. Additionally, you will provide assistance in maintaining the physical environment of the service users and supporting their day-to-day activities within their own home. In the absence of the Home Care Manager, you will be responsible for overseeing care shifts and ensuring the wellbeing of both staff and service users.

Reports to: Branch Manager

Key duties and responsibilities

  • Maintain dignity and standards of service users and their homes.
  • Work as part of an efficient team to ensure smooth running of the service.
  • Continue professional development through attending and contributing to training, meetings, and supervisions.
  • Comply with Kingsley Home Care Services Health & Safety policy and procedures.
  • Represent Kingsley Home Care Services professionally and positively at all times.
  • Maintain confidentiality regarding all issues and information relating to service users.
  • Support service users’ personal development regarding independence, skills, rights, and choices.
  • Ensure that all rota’s are completed and made available to staff in a timely manner.
  • Train, assess, and ensure that medication is administered and managed effectively and safely by staff.
  • Meet with service users to ensure that their care meets their needs as per their individual care plan.

Skills and attributes

  • 2 years' experience in a care setting with vulnerable individuals
  • Willingness to undertake necessary NVQ or additional training
  • Empathy, understanding, and experience in meeting the needs of service users
  • Strong time management skills and ability to work well under pressure
  • Ability to make balanced, clear, and timely decisions
  • Proactive approach to involving others in decision-making processes
  • Commitment to health and safety practices

What will you gain?

By joining our team as a Domiciliary Care Coordinator, you can expect:

  • The satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We believe that the happiness of our staff improves the service we provide to our residents.
  • Ample opportunities to learn and develop your skills, with access to training and development programs.
  • A supportive work environment with established procedures and processes to ensure your success.

If you are passionate about making a difference in people's lives and are dedicated to delivering exceptional care, we would love to hear from you.

* An enhanced DBS disclosure is required for this position


  • Comprehensive induction and training programme.

  • Opportunities for career development and progression.

  • Employee Assistance Programme

  • Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.

  • Refer a friend and receive a thank you gift of up to £500 *

  • We’ll pay for your full DBS disclosure

  • Your uniform will be provided – this is another cost that we think it’s essential that we cover for you.

  • Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.

  • £500 Welcome bonus

  • You will be rewarded with bonuses as the branch hours increase *

  • Cost of MOT inspection reimbursement *

  • Access to a pool car

  • Paid travel time between visits

  • Employee Wellness Health Assured Benefit Program

  • Employee Benefits & Discount Scheme

Apply for this role in 3 easy steps

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Your right to work in the UK depends on your immigration status - this is also called your ‘leave’. If you don’t have the right to work, you might be able to apply for it.

You automatically have the right to work in the UK if:

  • you’re a British or Irish citizen
  • you have pre-settled or settled status from the EU Settlement Scheme - or you’ve applied and you’re waiting for a decision
  • you have a family permit from the EU Settlement Scheme
  • you have indefinite leave to enter or remain in the UK
  • you have right of abode in the UK

You might have a right to work in the UK if you have a visa with a time limit. This is called having 'limited leave to enter or remain’.

For example, A12 345 67G

For example, 31 3 1980

After you submit your application, you will receive an email with a link to submit your share code.

Are you able to upload a CV with your application?

This vacancy is approximately miles from your address, you will be required to travel to the care home for work. Please make sure you have suitable transport before continuing your application.

Conditions of employment

Personal data

Email updates

If there are other vacancies which you may be suitable for, we can email you to let you know when they become available on our website.


By submitting this form, you confirm that the information provided is correct and understand that any false information or deliberate omissions will disqualify you from employment or may render you liable for dismissal in conjunction with the Company's Disciplinary Procedure

Some of the accreditations and awards we’re really proud of:

  • We are a Living Wage Employer
  • Regulated by Care Quality Commission
  • chuk 2023 v3
  • Enabling Research in Care Homes
  • Pinders Healthcare Design Awards 2019 Winner
  • napa logo gs