Care Home Administrator

St Clements Nursing Home, Norwich, Norfolk

Pay:: £13 per hour
Type:: Permanent
Shift:: Days
Closing date:: 03/10/2024

Apply

About the company

Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the eighth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment.

We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.

We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.

About the role

As a Home Administrator, you will be responsible for all administrative tasks, and provide assistance and support to the Home Manager as required to ensure the smooth running of the home. This will include payroll processing, recruitment cycle, invoices and petty cash reconciliation.

Reports to: Home Manager

Key duties and responsibilities

General administrative duties.
Finance; including batching, petty cash, receiving money/ writing receipts.
Answering the telephone, taking and passing on messages and enquiries.
To meet, greet and where necessary show visitors around the home in a helpful and professional manner.
To deal with customer requests, queries and complaints in an efficient and effective manner, and escalate where appropriate in line with Kingsley Healthcare policies and procedures.
Any ordering as instructed by the Manager e.g. stationery, uniforms, food, cleaning materials etc.
Any other duties that the home may at times reasonably require.

Skills and attributes

Excellent IT skills, including a proven knowledge of Microsoft Excel and Word, and have the ability to adapt to new systems quickly.
Strong communication and interpersonal skills, with the ability to build positive relationships.
Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
An ability to learn new skills and develop within the role.
Previous experience of working in a similar environment is preferred, but not essential.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Benefits

Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme
Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
Refer a friend and receive a thank you gift of up to £500 *
We’ll pay for your full DBS disclosure
Your uniform will be provided – this is another cost that we think it’s essential that we cover for you.
Enhanced rates of pay for bank holidays
Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.

Location

Set in a sought-after residential area of Norwich, St Clements is a boutique, luxury care home offering nursing and residential care in an environment that combines the feel of a cosy family home with the highest hotel standards. Residents enjoy superb food and activities.

170 St Clements Hill, Norwich NR3 4DG

Visit care home page

Apply for this role in 3 easy steps

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Your right to work in the UK depends on your immigration status - this is also called your ‘leave’. If you don’t have the right to work, you might be able to apply for it.

You automatically have the right to work in the UK if:

you’re a British or Irish citizen
you have pre-settled or settled status from the EU Settlement Scheme - or you’ve applied and you’re waiting for a decision
you have a family permit from the EU Settlement Scheme
you have indefinite leave to enter or remain in the UK
you have right of abode in the UK

You might have a right to work in the UK if you have a visa with a time limit. This is called having 'limited leave to enter or remain’.

Share code

For example, A12 345 67G

Date of birth

For example, 31 3 1980

Day

Month

Year

After you submit your application, you will receive an email with a link to submit your share code.

First name (required)

Middle name

Last name (required)

Email address (required)

Mobile phone number (required)

Home phone number

Country

Search for an address or postcode

Address

Town

County

Postcode

Are you able to upload a CV with your application?

Yes

Upload your CV

You can still submit your application without a CV today. After submitting, you will receive an email with a link to upload a CV. Please write below and pertinent information to support your application (optional). Please note that your application will not progress to the next stage until we receive your CV.

Upload a covering letter (optional)

This vacancy is approximately miles from your address, you will be required to travel to the care home for work. Please make sure you have suitable transport before continuing your application.

Conditions of employment

Conditions of Employment

I understand that if I receive an offer of employment with Kingsley Healthcare my future employment is conditional on the company receiving, to its satisfaction, two employment references.

Criminal Record Check

I will be required to declare and sign a self-disclosure where I will be asked: “Do you have any convictions, cautions, reprimands or final warnings that are not protected as defined by the Rehabilitation of Offenders act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 2103 1198' specifically in the UK, or anywhere else in the world?”

I also understand that Kingsley Healthcare will verify the above declaration in the UK by requesting a Disclosure from either the Disclosure & Barring Service (England & Wales) or Disclosure Scotland. In relation to anywhere else in the world, checks will be verified as appropriate.

Disclosure & Barring Service Adults Barred List (England & Wales) and Protection of Vulnerable Groups Adults List (Scotland)

I understand that my name should not be on the above lists, which prohibits me from seeking employment with Vulnerable groups. I also understand that Kingsley Healthcare will verify this as part of the criminal records checking process.

I agree that I am not listed on either of the above lists

I agree that I am not currently subject to a referral to the above lists

I have read the and confirm there is nothing preventing me from applying for this role.

Personal data

Use of personal data

I consent to Kingsley Healthcare using and keeping information I have provided on this application or elsewhere as part of the recruitment process and/or personal information supplied by third parties, such as Referees, relating to my application or future employment. I understand that the information provided will be used to make a decision regarding my suitability for employment and, if successful, the information will be used to form my personal record and will be retained for the duration of my employment and as long as is deemed necessary thereafter. If I am not successful, I understand that Kingsley Healthcare will retain the form for as long as is deemed necessary for the purpose of recruitment and that the Company may use it to contact me in the event of there being any other vacancies for which I may be suitable.

I have read and agree to the agreement

Email updates

If there are other vacancies which you may be suitable for, we can email you to let you know when they become available on our website.

Declaration

By submitting this form, you confirm that the information provided is correct and understand that any false information or deliberate omissions will disqualify you from employment or may render you liable for dismissal in conjunction with the Company's Disciplinary Procedure