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Property and Facilities Compliance Support Manager (East)

East of England, Lowestoft, Suffolk

£34,000 per year
(depending on experience)
Closing date:

Applications for this vacancy are now closed. Search for another vacancy

About the company

Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the eighth year running! - among the top 20 large UK care home groups ( for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment.

We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.

We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.

About the role

As a Property & Facilities Compliance Support Manager, you will oversee the maintenance of our buildings and gardens in Norfolk, Suffolk and Essex, reporting directly to the Regional Property & Facilities Compliance Manager for the region.

The quality and appearance of our care homes and their grounds create the first impression for our visitors and are a source of enjoyment and pleasure for our residents and their families. Our Maintenance Teams take great pride in maintaining our buildings and gardens to the highest possible standards. We will be carrying out supervisions as part of your job role.


Reports to: Regional Property and Facilities Complance Manager

Key duties and responsibilities

  • You will ensure that buildings, grounds, gardens and all equipment are maintained to a high standard of repair and aesthetic condition
  • Liaise with contractors ensuing their safe conduct on site, high quality workmanship and a value for money service
  • Support, train and develop a team of maintenance employees such as home maintenance persons and the central team multi-trade workers.
  • Cover the duties of the members of the home’s maintenance team in their absence due to illness, annual leave or vacancies.
  • Physically assist members of the home and central maintenance team in carrying out repairs and maintenance tasks when required, this is a dual role of management and physical hands on.
  • Ensure compliance with all statutory health and safety and fire regulations.

Skills and attributes

  • Previous care home maintenance experience (2 years)
  • Good organisational and interpersonal skills are also important as you will need to manage, train and develop maintenance employees in your team.
  • Hands-on experience of property maintenance including areas such as plumbing, legionella management, carpentry painting and decorating.
  • Practical experience of planned maintenance systems, record keeping, project and budget management
  • Experience of managing garden and lawn upkeep.
  • Sound knowledge of statutory Health & safety requirements and compliance, especially in the following areas: Legionella Management, Fire Protection, Gas Safety, Electrical Safety, Air Conditioning and Internal Auditing.
  • Excellent customer service and interpersonal skills, and ability to work well within a team
  • Ability to travel so a full driving licence is essential
  • Ideally you will hold a building/electrical/plumbing qualification (BTEC, City & Guilds, ONC, HNC, etc.) and health and safety qualification (IOSH or NEBOSH) – Desirable but not essential
  • The role of Property & Facilities Compliance Support Manager affords a great deal of autonomy so self-motivation is essential.



  • Comprehensive induction and training programme.

  • Opportunities for career development and progression.

  • Employee Assistance Programme

  • Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.

  • We’ll pay for your full DBS disclosure

  • 25 days annual leave plus bank holidays entitlement

Some of the accreditations and awards we’re really proud of:

  • We are a Living Wage Employer
  • Regulated by Care Quality Commission
  • chuk 2023 v3
  • Enabling Research in Care Homes
  • Pinders Healthcare Design Awards 2019 Winner
  • napa logo gs