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Sales Ledger Administrator

Kingsley Healthcare HQ, Lowestoft, Suffolk

£24,500 per year
(depending on experience)
Closing date:
senior operations manager

About the company

Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked – for the eighth year running! - among the top 20 large UK care home groups ( for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment.

We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.

We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.

About the role

As a Sales Ledger Administrator, you will play a crucial role in maintaining accurate and organised financial records related to our sales transactions. Your responsibilities will revolve around managing the sales ledger, ensuring the timely and accurate processing of invoices, and collaborating with internal teams to support the overall financial operations of the organisation.

Reports to: Sales Ledger Supervisor and Group Financial Controller

Key duties and responsibilities

  • Invoice Processing: Efficiently process and record sales invoices, ensuring accuracy, completeness, and adherence to company policies.
  • Sales Documentation: Maintain organised records of sales transactions, including invoices, credit notes, and receipts, to support financial transparency and auditing processes.
  • Customer Communication: Interact with customers regarding invoicing matters, addressing queries, resolving discrepancies, and ensuring a positive and professional customer experience.
  • Reconciliation: Regularly reconcile sales ledger accounts, identifying and resolving discrepancies in a timely manner.
  • Payment Allocation: Accurately allocate customer payments to outstanding invoices, maintaining up-to-date and reconciled financial records.
  • Credit Control: Assist in credit control activities, monitoring overdue accounts, and communicating with customers to ensure timely payments.
  • Reporting: Generate and analyse sales ledger reports, providing insights into financial performance and supporting decision-making processes.
  • Collaboration: Collaborate with sales, finance, and other departments to ensure seamless communication and cooperation in achieving financial goals.
  • Compliance: Ensure compliance with relevant regulations, industry standards, and internal policies related to sales ledger activities.
  • Process Improvement: Identify opportunities for process improvement within the sales ledger function, contributing to increased efficiency and accuracy.

Skills and attributes

  • Previous experience in a similar role, particularly in healthcare or a related industry, is desirable.
  • High accuracy and attention to detail in financial record-keeping and data entry.
  • Excellent communication skills for customer interactions and internal collaboration.
  • Familiarity with accounting software and Microsoft Excel.

Education and qualification

  • A relevant degree or diploma in finance, accounting, or a related field.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.


  • Comprehensive induction and training programme.

  • Opportunities for career development and progression.

  • Employee Assistance Programme

  • Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.

  • We’ll pay for your full DBS disclosure

  • Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.

  • Company Pension Scheme

  • Employee Wellness Health Assured Benefit Program

  • Employee Benefits & Discount Scheme

Apply for this role in 3 easy steps

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Your right to work in the UK depends on your immigration status - this is also called your ‘leave’. If you don’t have the right to work, you might be able to apply for it.

You automatically have the right to work in the UK if:

  • you’re a British or Irish citizen
  • you have pre-settled or settled status from the EU Settlement Scheme - or you’ve applied and you’re waiting for a decision
  • you have a family permit from the EU Settlement Scheme
  • you have indefinite leave to enter or remain in the UK
  • you have right of abode in the UK

You might have a right to work in the UK if you have a visa with a time limit. This is called having 'limited leave to enter or remain’.

For example, A12 345 67G

For example, 31 3 1980

After you submit your application, you will receive an email with a link to submit your share code.

This vacancy is approximately miles from your address, you will be required to travel to the care home for work. Please make sure you have suitable transport before continuing your application.

Conditions of employment

Personal data

Email updates

If there are other vacancies which you may be suitable for, we can email you to let you know when they become available on our website.


By submitting this form, you confirm that the information provided is correct and understand that any false information or deliberate omissions will disqualify you from employment or may render you liable for dismissal in conjunction with the Company's Disciplinary Procedure

Some of the accreditations and awards we’re really proud of:

  • We are a Living Wage Employer
  • Regulated by Care Quality Commission
  • chuk 2023 v3
  • Enabling Research in Care Homes
  • Pinders Healthcare Design Awards 2019 Winner
  • napa logo gs