Kingsley Healthcare operations director Debbie McGovern said: “We know how important visits are for the wellbeing of residents and that is why we have done everything possible to keep visits going during this lockdown.
“In homes where there is no current outbreak of Covid, we are allowing visits to take place behind socially distanced screens.
“In cases where residents are bed bound we carry out a risk assessment and allow visits in their room whenever possible. In these cases, we would require the visitor to take a rapid Covid test to minimise any risk.
“We sympathise with families who say these arrangements are no substitute for ‘normal’ visits and look forward to their resumption as soon as it is safe to do so.
“I must stress we are bound by strict government regulations as to what type of visits we can allow.”