Family Liaison Coordinator (Care Home)
Queen Charlotte Nursing Home, Weymouth, Dorset
- Pay:
- £12 per hour
- Type:
- Permanent
- Shift:
- Mixed (Weekdays/Weekends)
- Closing date:
- 21/05/2024
Applications for this vacancy are now closed. Search for another vacancy
About the company
Kingsley Healthcare isn't just a care home group, we are a family where 2,000+ passionate individuals are changing lives every day. We have just been ranked – for the eighth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care, and proudly support 1,500+ residents in their journey.
But that's not all. We're ranked #1 in the UK for work wellbeing (Indeed's Better Work Awards 2023) because we believe in taking care of our own. We are proud of our sector-leading 4.7 Glassdoor rating and are a Real Living Wage employer, ensuring you're valued and rewarded for your dedication.
Ready to join a team that puts people first, both residents and colleagues? We're seeking passionate individuals to join our growing family. Explore our current opportunities and make a difference where you matter!
About the role
As a Family Liaison Coordinator, you will act as a point of contact between our residents and their families, and the home, by providing support and guidance to them during difficult and challenging times. You will also be required to support the Home Administrator and Hospitality Manager in day to day tasks.
Reports to: Home Manager
Skills and attributes
• Relevant experience working in a similar role in a healthcare setting.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills, with the ability to manage multiple priorities.
• Ability to work collaboratively with a diverse range of stakeholders.
• Knowledge and understanding of current healthcare legislation, policies, and procedures.
• A passion for delivering exceptional person-centered care.
• A positive and empathetic approach to working with residents and their families.
• A commitment to continuous professional development and learning.
What will you gain?
You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
Benefits
Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme
Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
We’ll pay for your full DBS disclosure
Your uniform will be provided – this is another cost that we think it’s essential that we cover for you.
Enhanced rates of pay for bank holidays
Paid breaks – we think it’s essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.
