Announcement - Visitors Guidance

As advised by the Government, and as we move to the next phase of our plans to support our residents and staff, we are asking for your help and support as we are requesting that we have NO VISITORS, except healthcare professionals.

This is to ensure that we keep you and your loved ones as safe as possible. Where there are exceptional circumstances, we may permit a controlled visit, provided that it has been pre-arranged with the Home Manager and we can ensure that the risks are fully mitigated. We will still ensure that vital medical visits are made ensuring that they wash their hands on entering the home and we will be asking all visitors to ensure they have no symptoms.

All of our homes are set up for Skype calling to enable you to keep in touch and we are confident that all our staff teams will do all they can to ensure that life in our homes remains as comfortable and sociable as possible.

We understand that this is a worrying time for everyone, and we want to reassure you again that our residents and staff are as safe as possible, and we are following the advice from the Public Health authorities.

If you have any questions please do not hesitate to call the home or contact us on COVID19helpline@kingsleyhealthcare.co.uk We thank you again for your diligence and support.

We thank you again for your diligence and support.

Daya Thayan,
CEO
18th March 2020