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To our residents, their families and friends, and our staff

The health, safety and wellbeing of our residents and staff are always our top priorities.

We have therefore put in place robust and comprehensive contingency plans to prepare for, and respond to, the coronavirus outbreak in the UK. Our plans will be kept under regular review and updated as advised by the Public Health authorities.   

Before visiting a Kingsley Healthcare home   As a preventative measure we are asking visitors, including family members and friends, to now restrict visits to our care homes to between the times of 2.30 p.m. and 4.30 p.m. until further notice.

We also request that children do not visit our homes. We have not taken this decision lightly, and appreciate that this may cause some discomfort, but feel that this is a necessary step to take. We would really appreciate your support with these measures. In the unfortunate situation that we do have a case in one of our homes we will need to stop all visiting completely and we will keep you informed accordingly.   

How to safely visit a Kingsley Healthcare home   Having considered the above information, if you are visiting one of our homes it is important that you do so safely and in a way that minimises the risk of infection to our residents and staff.

Therefore, before visiting and whilst on site, please follow this simple guidance:  * Hand washing - It is important that you wash your hands thoroughly before you visit the care home, and regularly whilst you are at the home.

Please make sure you wash your hands for a minimum or 20 seconds, using either hot water and soap or 60% alcohol sanitiser gel.   Protecting our Residents, Patients and Staff   Please be assured that Kingsley Healthcare are following the advice of the Public Health authorities, and robust contingency plans are in place in the event of a coronavirus outbreak at one of our homes.

Our committee to meet regularly and action all appropriate advice from Public Health authorities to keep the business operating within the guidance given. We are working to ensure that our residents remain as unaffected as possible, and will continue to review our business continuity, particularly regarding the stability of the supply chains and staffing contingency plans so we can continue to deliver the care that our residents and their loved ones expect from us. 

Daya Thayan,

Publish date 13th March 2020  

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