Kingsley Healthcare has achieved a double success in the annual awards given by the review site carehome.co.uk.
For the fifth year running Kingsley has earned the accolade of being named a National Top 20 Large Care Home Group.
Meanwhile, for a second successive year, Park Lane care home, in Congleton, Cheshire, has won a North West of England Top 20 Care Home Award.
The awards are determined by customer review scores on carehome.co.uk, the care sector’s equivalent of tripadvisor.
Park Lane was the top scoring care home in Cheshire with a perfect rating of 10.
Kingsley’s latest flagship new-build Brackley Care Home also achieved a score of 10, but it was achieved after the awards cut-off date of June 30 so did not qualify for an award this year.
It is now ranked number one care home in Northamptonshire only nine months after opening.
Kingsley CEO Daya Thayan said: “We are delighted with the awards. I want to thank our staff for their incredible efforts and marvellous can-do attitude, especially during the Covid pandemic. They have worked hard to put residents at the heart of everything we do in our care homes.
“Every one of our homes has made a huge contribution to the communities they serve.”
Head of public relations Stephen Pullinger said: “It is especially gratifying that the reviews come from the homes’ families, friends and visitors and highlight Kingsley’s focus on customer service.”
Author: Stephen Pullinger