Victoria Franklin

Home Manager

I have worked in the care industry for over 25 years. I joined the Kingsley team at Colne House in 2012 as a support worker, progressing to senior support then deputy manager before being offered the manager role in 2022. Since joining the company it has been my passion to ensure Colne House is a special place to live or work. Colne House has a calm relaxing environment for loved ones who join us, staff are dedicated to delivering wonderful person centred care. Over the years we have ensured residents have fulfilled life, we have great support from local professionals and the community. Our events are very successful and enjoyed by residents, families, staff and our community.

Camelia Pricope

Deputy Manager

I joined the Colne House team in March as Deputy Manager, having worked in the care sector for 11 years, both in care home settings and domiciliary care. I have developed a deep understanding of person centred care and am particularly passionate about medication management; I have a strong background in supporting people living with dementia. After working in domiciliary care I felt drawn back to a care home setting, wanting to be more involved in residents’ daily lives. Outside work, I enjoy horse riding, hiking and knitting.

Erica Bowen

Hospitality Manager

I have worked at Colne House for over 10 years as a support worker & cover senior, and have now taken the role as hospitality, I am looking forward to working with Victoria to achieve an outstanding rating. Colne House is a special place to work, the staff are very dedicated to their work and the residents love the family atmosphere. I enjoy socialising with my partner and friends on my days off, and volunteering at Colne for special events or taking residents to trips.

Jenni Chambers

Home Administrator

I have worked at Colne House for 5 years now and this was my first role in the care sector coming from the motor industry. I absolutely love working here as the home, staff and residents are amazing, as are our beautiful gardens. After work I enjoy relaxing and socialising with friends and family

Emma Gabara

Activities & Lifestyle Co-ordinator

I have always worked in events and hospitality before joining the team at Colne House. I am looking forward to spending quality time with all the residents and learning what they enjoy the most. The atmosphere here at Colne House is warm and calm. When I am on shift, I feel like I am spending time with my extended family rather than being at work. My husband and I have three young children, so being patient and keeping them busy and entertained is one of my biggest qualities. As a family, we enjoy playing sports together, and we often travel to Spain to visit my family as I am originally from Barcelona.

Lukasz Wawrzenczyk

Operations Manager

I joined Kingsley in 2005 when I came over from Poland and joined the team at Lilac Lodge, in Lowestoft, as a domestic worker. I then became a support worker and was subsequently promoted to senior support worker, deputy manager and then operations manager. I love working for Kingsley because it is a family-run business and there is always someone to support you. Outside work, I enjoy spending time with family and friends.

Wendy Mott

Regional Service Quality Manager

I have over 35 years of experience in the health and care sector, with the past two years dedicated to a quality role within elderly care. I am committed to ensuring that we provide the highest quality support to those under our care. Kingsley fosters a genuine family atmosphere, where everyone is friendly and supportive, all working towards a common goal. In my leisure time I enjoy gardening and walking and continue to discover hidden gems in the Norfolk and Suffolk counties.