Nicola Brookes

Home Manager

I qualified as a nurse from the University of Manchester in 2017. After finishing university I worked as a staff nurse on a respiratory ward and the Accident and Emergency Department in a busy hospital. I then worked as a Safeguarding Adult Nurse for 5 years. I left the NHS to to join Kingsley Healthcare as a Deputy Home Manager at one of our sister homes, where I supported the Manager but, more importantly, gained invaluable insight, knowledge and experience of running and managing a care home. As a result, I am delighted to have recently been recruited as the Home Manager for Redwalls Nursing Home. I am passionate about person centred care and I am excited to utilise my skills, knowledge and experience to support our residents and family members as well as helping the Redwalls team develop and thrive. In my spare time I like to go on trips with the dog, weekends away and I love watching movies.

Pat McCormack

Deputy Manager

I qualified as a nurse in 2013 and, since completing my degree, have gained extensive experience across a diverse range of clinical settings, including acute medicine, palliative care, and leadership roles within care home environments. This breadth of experience has enabled me to develop strong clinical expertise alongside a comprehensive understanding of high-quality patient care. I have recently joined Redwalls Nursing Home as Deputy Home Manager, where I support the Home Manager in the day-to-day running of the service, ensuring the highest standards of care and operational excellence are maintained. I am particularly passionate about palliative care and am committed to using my knowledge and skills to provide compassionate support to our residents, their families, and our dedicated staff team. Outside of work, I enjoy spending time with my grandchildren, reading, and flower arranging.

Jill Saunders

Home Administrator

Prior to joining Redwalls I had over 25 years’ experience in various office environments. At Redwalls I feel appreciated and very much part of the team. We are all passionate about our roles within the home, we care for all the residents and I can truly say we are one big family. I manage all aspects of administration, including purchasing, invoicing, recruitment and payroll. In my leisure time away from work I enjoy spending time with my family and friends, I am a big animal lover and have several chickens, guinea pigs, canaries and a cockatiel. I am big on family adventures which includes nature walks and love a good book.

Sara Roberts

Activities & Lifestyle Co-ordinator

My Name Is Sara and I am an activities co-ordinator at Redwalls Nursing Home. Prior to Joining Redwalls, I was a teaching assistant for many years. Since becoming part of the Redwalls Nursing Home family, I have learned that a rich and varied activities programme improves both the mental and physical well-being of all our residents. I feel the team and myself are caring, compassionate and enthusiastic. During my spare time from work, I enjoy spending time with my family and friends, I enjoy long walks and cycling bringing my dog Poppy along for the ride.

Sharon Johnson

Head Chef

Before joining Redwalls Nursing Home I lived in the USA where I was the general manager of several restaurant chains. I had the honour of cooking for President Obama and President Biden during this time. Redwalls to me is home away from home, every resident is a part of our extended family, I take pride in learning what our residents like / dislike are and try my best, to make each mealtime experience as person-centred as possible. I believe the team and I go above and beyond to provide fresh meal choices, including any modified diets to make sure the residents are receiving the food that they enjoy. In my spare time, I enjoy spending time with my loves ones and friends, I also enjoy going for walks with my dog, watching football and travelling.

Dave Moore

Maintenance

I have worked in Maintenance in Care Homes for the last 8 years but have vast experience in other environments also over many years. Redwalls is a family community and we all work hard to ensure the residents have a lovely home to live in.

Richard Jones

Regional Hospitality Manager

I have twenty-four years’ experience working within the hospitality sector in various roles and companies such as IHG, Melia and University of Manchester. I joined Kingsley Healthcare as Hospitality Manager in April 2024 where I worked hard to deliver exceptional service and standards every day for the benefit of residents and their families. I am passionate about people and making a difference to improve the quality of their lives. In June 2025 I was promoted to Regional Hospitality Manager so that the improvements I had made within Four Oaks could be introduced across all homes within the North West. All the Kingsley Healthcare homes in the North West work hard to create a lovely homely environment for residents with fantastic food, service and comfort that really make them stand out as a care provider. Outside of work I write and perform music and have in recent years become an author working on several books.

Pauline Parker-Moore

Regional Operations Manager

I have been a qualified nurse for over 40 years and have worked in the care sector for 24 years. Since joining Kingsley in 2018 I have been privileged to work in various management roles including Home Manager, Operations Manager and my current role as Regional Operations Director. I am proud of the progress we have made across the North West region. We have major plans to extend two of our existing homes. It is a pleasure to work with the team to deliver quality care and provide luxury care homes for our residents. Outside of work I love travelling, especially going on cruises.

Kean Mason-Buckley

Operations Manager

I have worked in the care sector for over 25 years, starting as a support worker at the age of 17 and taking time out to do my nurse training in 2008. I have been in management roles since 2014, joining Kingsley in 2020 as a home manager and becoming a member of the operations team 20 months ago. What I love about Kingsley is that although it is a national company you still feel part of a community, connected to and supported by everyone. Outside work, to de-stress, I enjoy walking my dogs and playing video games.

Maggie McCaul

Regional Service Quality Manager, North West

I have nearly 28 years of experience in the care sector. During this time, I have worked for a Charity, the NHS and in the private sector in both residential and nursing homes. I have been registered with CQC as both a Home Manager and Domiciliary Manager. I have also worked as an Area and Regional Support Manager in operational teams. I hold a Level 5 in Health and Social Care and Registered Managers award and a Level 5 in Quality Accreditation. My passions are person centred care, inclusion, customer service, and end-of-life care. My current role with Kingsley Healthcare is Regional Service Quality Manager in the North West. I am proud to work alongside and support the Regional Team and the Home Teams to continuously improve and embed quality practices. Outside of work I love to read in my spare time, travel with my friends and family, especially mini-breaks and visiting America.