Welcome to Spring Lodge Care Home

Ipswich, Suffolk, IP9 1AX

A charming period property with oodles of character, Spring Lodge offers residential and dementia care in the peaceful village of Woolverstone, on the stunning Shotley Peninsula. The home has been impeccable decorated and furnished to respect its history.

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spring lodge care home ipswich residents activities

Award winning care

Residential Care

Helping residents to maintain their independence with assistance such as bathing, toileting, dressing and eating as well as helping them to get around.
Nursing Care

Our own fully qualified nurses have specialist expertise and are chosen for their compassion and experience.
Dementia Care

We understand the specific challenges faced with dementia and provide compassionate care and support to both residents and their loved ones.
Respite Care

Stays can be tailored to each person’s individual care needs which can be from a few days or for as long as is needed.

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Highlights

Day-to-day life
- Calendar of events and activities for residents and families to enjoy together
- Cosy communal spaces for residents to socialise
- Peaceful location on the beautiful Shotley Peninsula
The comforts of home
- Period property steeped in traditional character
- Warm, homely ambience
- Contemporary comforts
Our care
- An expert team of professional carers
- Nurse call system
- Accessible and wheelchair friendly
- Flexible lengths of stay that work around residents’ needs
The building
- Comfortable and cosy decor
- Small and larger social spaces
- Surrounded by charming scenery

Facilities

Conservatory
Food and Dining
Hair Salon
Handrails Throughout
Landscaped Gardens
Lift
Lounge
Minibus or Other Transport
On-site Parking
Patio
Pet Friendly
Wheelchair Access

Conservatory

Food and Dining

Hair Salon

Handrails Throughout
Landscaped Gardens

Lift

Lounge

Minibus or Other Transport
On-site Parking

Patio

Pet Friendly

Wheelchair Access

A home from home

Spring Lodge residents are particularly fond of the homely ambience here. With its carefully selected furnishings and decor, this care home fuses contemporary comfort with the building’s rich Victorian history.

Stunning riverside setting

The staff at Spring Lodge work with the Dementia Care Matters charity to provide residents with a rich and fulfilled life. There’s a wide variety of activities on the agenda, and the proximity of the River Orwell and the Royal Harwich Yacht Club means there is always plenty of activity on the river for residents to enjoy. Visiting performers are always well received, including a local ukulele orchestra.

Independent reviews

CQC Inspection

Carehome.co.uk

Our response to the CQC report

CQC said: people were placed at potential harm- we observed a person being transported in a wheelchair without a lap belt.

Our response: We acknowledge this was the inspectors findings on the day, and whilst we do not feel residents were at risk in the home given the even floor across the home, we have now reviewed our policy and procedure and have implemented a system of lap belts being fastened when residents are being moved around the home, but then released once the wheelchair is stationary and brakes are applied.

CQC said: we saw the sling used on a hoist to transfer a person had a washed-out label, making it impossible to identify the size of the sling or the person it belonged to.

Our response: We have reviewed all slings in the home and ensured the sling referenced in the report was taken out of action. Following the inspection, a system of tagging slings to better identify who the equipment belongs to has been implemented. We continue to work with the supplier of the slings to ensure they are tested frequently as per the manufacturer’s instructions.

CQC said: the district nurse was visiting to administer medication to a person-they found the person so unwell they instructed the care staff to call an ambulance. Staff were aware the person was not well, but failed to monitor the person’s condition and check their vital signs.

Our response: Following the inspection, we have arranged a monthly meeting with our District Nurse team to talk through any areas of improvement or focus and to also improve communication between the two teams to ensure the best possible service delivery to our residents.

We have also reiterated with our senior team the actions to be taken in the event of a resident displaying any signs or symptoms of ill health or deterioration in their condition.

CQC said: we had previously reported that there had been ongoing changes in management at Spring Lodge. The service was without a registered manager. The deputy manager in post was once again acting as manager. There were senior managers within the organisation present and supporting the service.

Our response: In-between inspections, there has been a registered manager at Spring Lodge. Unfortunately, this individual was not still in post at the time of the inspection. However, the home has continued to be well supported by the current Deputy Manager who has been in post for over a year. As an organisation it is important to us that the right replacement manager is selected which can take time, in the meantime the senior management team at Kingsley Healthcare continue to have a regular presence at the service to provide continued support, guidance and supervision- as well as being available twenty-four hours a day on call to support should the need arise.

CQC said: A consistent registered manager who knew people well, would have mitigated the risks we have found in relation to moving and handling equipment and monitoring health.

Our response: Whilst we acknowledge the absolute importance of consistency of registered manager in our homes, we believe the report shows many examples of where the home has improved since the last inspection, and also displays very positive feedback from our families, staff and key stakeholders.

Overall, we feel that the report showcases many of the positive aspects of the day to day life in Spring Lodge and we continue to be extremely proud of the dedicated and hardworking staff team who make the home a positive environment to both live and work in.