Meet Our Team
I started my career as a secretary for Lloyds Bank in 1981 and became a PA for the Business Banking Managers. The Business Banking department relocated to Poole in 2007 and I decided it was time for a change because of the travelling. An advertisement for an part time administrator/Activities person at Highcliffe Nursing Home caught my eye and I have never looked back. The company have supported me to progress in my career from Administrator to Business Manager, Deputy Manager, Registered Manager at Highcliffe now including Operations Manager for the South. I love being around and supporting elderly people as I had such a close relationship with my grandparents that I thought this was the job for me and it is. I am passionate that we provide the best care, lots of laugh and fun which we do our very best to provide.
In 2014 I moved to London to work in the care home sector after qualifying as a registered nurse in Romania the previous year. I then moved to the Bournemouth area and joined the team at Highcliffe Nursing Home in 2016 as a full-time nurse. I have a real passion for my job and have a keen interest in dementia care and love where I work. In June 2019 I was promoted to Clinical Lead and then in July 2020 I was promoted to Deputy Manager.
Senior Home Administrator
My background started in office work from leaving school. I started as an office junior in Leeds and worked my way up over the years to become PA to a Managing Director in the NHS in London. In 2000 I took the opportunity to take a year out and travel the world which was an amazing experience I will never forget. Upon my return I retrained in Holistic Therapies and started my own business, two years later I moved to Bournemouth, met my husband and started a family. I was a stay at home mum for my 2 lovely boys until they were both in school and then I retrained as a Childminder so that I could still be around for them before and after school and during the school holidays. At the beginning of 2017 when both boys were settled at Secondary school I decided that I wanted to work with adults and started working in Domicillary Care, I was then offered a position in the office as a Care Coordinator and Field Care Supervisor which I thoroughly enjoyed until the company moved area. I then came to Highcliffe Nursing Home at the end of 2017 and have been here ever since, recently being promoted to Senior Administrator. I love my role here, the staff I work with and our lovely residents, we really do have a home from home feel about the place.
Before arriving to UK, my employment in Romania was for a very large Italian telephone company where I worked for 9 years. I was given the chance to evolve and I became a quality control operator to oversee the work of my colleagues within a great team. All the work was done in Italian which I also speak. I moved to Christchurch, Dorset five years ago in 2015. I worked for over two years as a Domiciliary Carer where 90% of my clients had Dementia. I also worked as a Customer Assistant in Retail for a little while before I started my employment at Highcliffe Nursing Home in 2019 as Lifestyle Coach. This entails interaction with the residents providing activities on a daily basis as well as organising entertainment and events. I have not looked back since I started and love my work, especially the residents. It makes my day to bring a smile to the residents faces - it just melts my heart.
I qualified as a registered general nurse in 1990 and initially worked for NHS Scotland working in care of the elderly and medicine before moving down to Christchurch. Since moving to Christchurch I have had a varied career which has included working for a local holiday camp running my own surgery for visitors and staff and also working in care homes. I also worked for the NHS for 17 years specialising in surgery. This included vascular, colo-rectal and then day surgery specialising in nurse led discharge. I came to Highcliffe in December 2015 as a full time nurse and it is there that I met Tracey Millar who was the Deputy Manager of the home at that time. It was with Tracey’s guidance and support that I progressed into the role of Deputy Manager in May 2016 when she progressed into the role of Home Manager. In June 2020 I was given the opportunity to progress further in my career with Kingsley Healthcare and have now been promoted to the position of Clinical Manager at Highcliffe.
Family Liaison Officer
My career has been varied including working in Education as well as within the Care Sector. I have worked within domiciliary care and had my own business providing help and Care to the elderly when I first moved down to Dorset from Surrey. I joined Kingsley Healthcare originally in 2013/14 as an Administrator to the home and enjoyed being part of a team that helped to make residents comfortable and looked after til the end. I have also managed a Lodge for Independent Living for Retirement and enjoyed making a difference to them also, but my love was to return to the home that I loved being part off. I absolutely love my role within the Home, and have a wonderful relationship with the Families and Residents as well as the staff and Management, I feel very privileged to be part of this wonderful home.